Pickup: No Fee
We offer free curbside pickup at our studio in San Francisco, general Nob Hill area near the intersection of Pine St. and Taylor St. — address and additional information will be provided in your order confirmation email.
Simply call/text us when you arrive at 415-409-9505 and we will bring the cake out to you. If picking up via car, we will load the cake(s) safely into your car — no need for you to leave your vehicle! To avoid any damages, we require our cakes to be placed on the floor of the vehicle at the front passenger side (it is the most level and secure), so make sure that area of your car is clean, clutter free, and the door is unlocked — this ensures for a quick and seamless hand off.
If you want to ensure that your cake(s) will fit in your vehicle and/or fridge, please ask us for the cake box dimensions.
We HIGHLY recommend our clients/pickup recipient read our Cake Care page. It has all the detailed information on how to carry and transport our cakes safely.
Pickups must be within our business operation hours of 9am-6pm
Delivery: Additional Fee
We do not have a delivery service readily available however, you can inquire about it and we will let you know if we have availability within our calendar to accommodate your request or not, as well as the cost.
There will be an additional delivery fee, separate from the cake order that needs to be purchased before we are able to proceed with the delivery — we will provide our clients a link to purchase the delivery through our website via email.
Please allow deliveries to be made within a 60 minute window from your requested delivery time. Make sure a recipient is present to receive the cake order. If we are not able to ensure a safe hand off of the cake to a recipient, the delivery fee is forfeited and the cake will be brought back to our studio for pickup (we will not re-deliver).
The cost of a delivery is determined by the volume and value of the order, location (the distance — how long it takes to complete the round trip delivery from our studio in San Francisco), tolls, the time of delivery (deliveries between 9-10am and 3-6pm are subject to a surcharge due to traffic), plus additional hidden time (loading/unloading vehicle, finding the venue/parking, finding recipient to hand off the cake(s), etc)—generally adding an additional hour to the delivery time.
Deliveries must be within our business operation hours of 9am-6pm